Best car buying experience ever! No high pressure tactics or game-playing. They sincerely seemed to be more concerned with me getting the car that was right for me than with what would make them the most profit. They were very flexible with finding me the best financing that would work, too.
Both me an my wife have purchased vehicles from LA Auto Star. They new what we were looking for, and put us in great vehicles. Recommend them to anyone looking for a specific vehicle.
At first, my experience with them was great.They were friendly and made the process go smoothly and fast.Not even 24 hours later after leaving the lot I started having issues with the car. Of course we immediately brought the car back the following day and they were quick to fix the issues with no charge. Which sat really well with my fiancé and me. Of course after the warranty ended, problems kept occurring.Some went back to what was originally wrong with the car that they said they fixed. From the car shutting off while driving, electrical issues, 2 open recalls (1 from several years ago that I was not made aware of)that the dealership didn’t have fixed (which was free at the Mazda dealership to fix), my front right tire snapping off (all my tiers were missing bolts/nuts so over time the weight caused it to snap),even though it was advertised with “premium tires” had to have them replaced because of there not being enough thread on them to pass inspection (yet they boosted up the price because of the tire),after having them replaced a mechanic made us aware that my Tire pressure monitors were taken out by someone and had rubber plugs put in the spots instead (Also was not made aware of this by the dealership but was advertised) they told me the tire pressure monitor light was on because they needed more air, and much more.Now these issues do arise with used cars, but considering they sold us the car for over 2k over its value and tampered with the car and took out the parts, I’m very unhappy.Now I’ll give them a 3 just Incase they really didn’t know about the issues, but still.If you’re marking up the car because it has special things and in great condition then it should be accurate.
Great place to do business with. I needed help acquiring my title, they went out of there way to get me information that the DMV in 2 different states couldn't give me. Got the title to my truck and traded it in. Friendly staff, will probably get my next vehicle from them as well! They also helped me get better insurance for less.
Awesome experience. Bought a Evo 9 they made it super easy and helped me load it onto the trailer