REVIEWS

Check Out Our Best Rated Reviews in Virginia Beach, VA

Sam
Sam

Live 7 hours away. Did a virtual appointment to view a car. (Friday) Nice chat. Verbally communicated interested in viewing the car. Dealer agreed to let me know if the car sold. Weekend passes. (Saturday/Sunday) Car sells. (Monday) No word. Several days. No word. (Wednesday) Review Posted. (Wednesday) Glad I was religiously checking the site. Otherwise, would've wasted a solid weekend. Not sure if they thought I wasn't serious, or a genuine buyer because I'm younger. Seriously unprofessional. EDIT Direct response verbatim: "Hello Sam. We saw your review on Google. The vehicle SOLD on Monday afternoon. Unfortunately, he came to buy. We do apologize for not communicating this with as soon as we sold the vehicle. I do not see how this is unprofessional in our part" Whether this response is riddled with typos or not. This was the (immediate within the hour) response.

Paulh
Paulh

I recently purchased a truck from them. Very impressed so far. Friendly, courteous, and professionalism is how I would describe their entire company. Highly recommended

Dan Waskiewicz
Dan Waskiewicz

Simply superb! As an out of town remote buyer I was a little nervous when I first reached out to them. However, that quickly changed after communicating with them. The whole group works very well together and they all made me feel very comfortable throughout the entire process. To make it even better the Jeep TJ I purchased was one of the cleanest I’ve seen and was exactly what I was looking for. Well done LA Auto Star team, thank you all for such a great experience!

chad clark
chad clark

I had a great experience buying my car from LA Auto Star! It was very easy and quick with no hassle. I would recommend LA Auto to my family and friends. Thanks

Boone Whitaker
Boone Whitaker

LA auto star providing really good customer service during the process of buying my 2006 Jeep Wrangler. It was clear that they care about customer satisfaction. 👍🏻