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LA Auto Star has served the greater Hampton Roads area since 2003, and we look forward to serving you. Transparency is our motto! We earned an A+ rating from the BBB and great reviews from our customers for best customer service! We are a CarFax Advantage Dealer, USAA Certified Dealer and members of the NIADA and VIADA. We’d love the opportunity to get you behind the wheel of one of our impressive pre-owned models today. We carry a large number of quality used cars in our inventory. Our specialty brands include Toyota, Honda, Subaru, Nissan, Jeep, Ford, Mitsubishi, Acura, Infiniti, Chrysler, BMW, Mercedes, Audi, Volkswagen, GMC, Chevrolet, Lexus, Hyundai, KIA, Mazda and Dodge. If there’s a vehicle or brand that you want to try out, then chances are, we have one in our inventory.
You can browse our inventory online right now, or just stop in to see us and the quality of our handpicked cars, trucks, SUV’s and vans for yourself.
Not seeing something that fits your needs on our site? No problem! We are happy to do the search for you and find the vehicle of your dreams! We look forward to working with you on your next vehicle purchase.
We would love the opportunity to do business with you. By dealing with us you know that your are in the hands of one of the better guys in this industry!
Live 7 hours away. Did a virtual appointment to view a car. (Friday) Nice chat. Verbally communicated interested in viewing the car. Dealer agreed to let me know if the car sold. Weekend passes. (Saturday/Sunday) Car sells. (Monday) No word. Several days. No word. (Wednesday) Review Posted. (Wednesday) Glad I was religiously checking the site. Otherwise, would've wasted a solid weekend. Not sure if they thought I wasn't serious, or a genuine buyer because I'm younger. Seriously unprofessional. EDIT Direct response verbatim: "Hello Sam. We saw your review on Google. The vehicle SOLD on Monday afternoon. Unfortunately, he came to buy. We do apologize for not communicating this with as soon as we sold the vehicle. I do not see how this is unprofessional in our part" Whether this response is riddled with typos or not. This was the (immediate within the hour) response.
Simply superb! As an out of town remote buyer I was a little nervous when I first reached out to them. However, that quickly changed after communicating with them. The whole group works very well together and they all made me feel very comfortable throughout the entire process. To make it even better the Jeep TJ I purchased was one of the cleanest I’ve seen and was exactly what I was looking for. Well done LA Auto Star team, thank you all for such a great experience!
I recently purchased a truck from them. Very impressed so far. Friendly, courteous, and professionalism is how I would describe their entire company. Highly recommended
LA auto star providing really good customer service during the process of buying my 2006 Jeep Wrangler. It was clear that they care about customer satisfaction. 👍🏻
Everybody here was super helpful and accommodating. I didn’t feel pressured to purchase anything! Willing to work with me on price and I left with an amazing 2006 350z. 10/10 recommend this dealership